Госкомимущество - Terms of Reception of Citizens. Letters, Applications, Complaints.

In accordance with the Law "On Applications made by Citizens" reception of citizens at the State Property Committee is arranged. Reception of citizens is performed by the Head or any other official. Form that purpose special structural divisions may be created within the State Property Committee and officials responsible for reception of citizens are to be determined. Reception is to be conducted at fixed dates and hours, at a time convenient for citizens.

Receptions' time-table is brought to the citizens' notice. In case of an oral application a citizen shall present a document proving his / her identity. Reception may be refused to a citizen in cases when his / her repeated applications bear groundless, illegal character or a decision has been already adopted related to his / her application. Order of citizens' reception at State Bodies is determined by the heads of those bodies.

Days of Reception by the Heads of the State Property Committee of the Republic of Uzbekistan

For additional information please call at phone Nos: 8 (371) 259-21-82, 259-20-36.

Applications, Proposals and Complaints made by Citizens shall be presented directly to the State Property Committee which is authorized to solve the issues raised at them, or to a higher, in accordance with subordination order, body.

A citizen is entitled to present his / her Application, Proposal and Complaint personally as well as authorize his / her representative to do that or send his / her application through communication means. Applications, Proposals and Complaints made on behalf of under age and incapable persons may be presented by their representatives in order established by Legislation.

Resolutions (or their copies) as well as other documents previously adopted, possessed by a citizen in connection with the issue of an Application, Proposal and Complaint and being necessary for consideration of that Application, Proposal or Complaint, may be attached to them.

An application shall indicate the surname (name, patronymic), place of residence data of a citizen, and state the essence of that Application, Proposal or Complaint.

Written applications shall be verified by an applicant's signature. In case of inability to verify an application by a personal signature, it shall be verified by a compiler's signature with additional writing down his / her surname, name and patronymic.

Written applications not indicating surname (name, patronymic) place of residence data of a citizen or containing false data about him / her as well as not verified by a signature are considered being anonymous and are not subject to consideration.

Periods for presentation of Applications, Proposals and Complaints

There are no specific time limits set forth for presentation of Applications, Proposals and Complaints by citizens. In separate cases time periods for presenting an Application, Proposal or a Complaint to the State Property Committee may be set forth if that is preconditioned by the abilities of a body responsible for consideration of an Application, Proposal or a Complaint, necessity for in-time utilization of the citizens' rights and liberties, security and protection of their legal interest as well as other grounds foreseen by Legislation.

Application or a complain to a body staying higher, by subordination order may be presented not later than a one year period since the moment when a citizen has become aware of a deed (or inaction) performed or decisions made to violation of his / her rights, liberties and legal interests. Period missed by reasonable excuse is to be restored by a State body responsible for consideration of an Application or a Complaint.

Consideration of Applications made by Citizens

Applications presented by citizens to the State Property Committee shall be considered by that body or an official charged with the duty to consider applications.

Citizens' Applications addressed to the State Property Committee containing issues solution of which lay beyond its prerogatives shall, within the period of not later than five days, be sent to the appropriate bodies with simultaneous author's notification. Groundless transmission of an application for consideration by the State Property Committee or its referring to those bodies or officials whose decisions or deeds are being appealed against are prohibited. If Applications made by citizens does not contain data necessary for addressing them to appropriate bodies, they shall, within that same period, be returned back to a citizen together with reasoned explanations.

In case if a need in additional data, reports and materials for comprehensive and objective consideration of a citizen's Application arises, and official of the State Property Committee considering that Application may additionally gather necessary information.

In needed cases the State Property Committee's official charged with the task to consider an application made by a citizen, shall provide its on-spot consideration. In the exclusive cases, when an application can not be considered in absence of an applicant or other persons, they may be invited for that purpose by the State Property Committee's official.

Resolutions made upon consideration of the Citizens' Applications shall be signed by the Head of the State Property Committee or any other authorized official.

If in course of solution of the issues contained at an Application, Proposal or Complaint, a need to inspect activities of economic entities arises, then it shall be performed in accordance with the Legislation.

Periods set for consideration of the Applications made by Citizens

Citizens' Proposals shall be considered within a period of up to one month since the date of their receipt, excluding those requiring additional examination - in this case an applicant shall be accordingly informed within a period of ten days.

Applications or Complaints shall be considered within a period of up to one month since the date of their receipt by the State Property Committee, which is obliged to solve that issue in its essence, and in case of those not requiring additional examination or checkup - the reply shall be given within a period of not more than fifteen days.

In cases when consideration of an Application or a Complaint requires performance of an inspection, reclamation of additional materials or undertaking other measures, periods for consideration of an Application or a Complaint may, by way of exception, be prolonged by the Head of the State Property Committee for a period of not more than one month with simultaneous notification of an applicant about that decision.

Reception Days of Head and Deputy Head of the Departmens of Territorial Departments of SPC